
Learn how we protect your banking experience at Citi, and how you can protect yourself against scams and other security risks at the same time.
As the first step to protect your accounts, we’ll educate you on the different types of fraud that exist – from discovering how to spot and stop fraud, to the additional preventive steps that you can take.
Latest Alerts and Scam Advisory
How Citi Protects You
We are constantly exploring ways to make digital banking more secure for you.
Explore the security features and measures on the Citi Mobile® App designed to help safeguard your card(s) and account(s).
Protect Yourself From Scammers
Are you familiar with the latest scam tactics? Keep yourself updated on these common scam tactics and tips to better protect yourself.
Need Assistance?
Our dedicated fraud agents are here to assist you 24/7. To ensure everyone receives assistance in a timely manner, check the scenarios below to see which is the most relevant to you.
Scenario 1: If you’ve fallen prey to a scam.
Scenario 2: If you receive any suspicious communications claiming to be from Citibank.
Scenario 3: If you misplaced your card or your card is lost or stolen.
Scenario 4: If you saw an unauthorized charge made to your Citi credit/debit cards.
Additional Security Tips