CITI MOBILE® APP
Banking that moves with you
No matter where you are, what time of the day, we’re right where you are, when you need it.
With the Citi Mobile® App, banking on the go has never been simpler or more convenient. You can now manage your
finances seamlessly and securely in just a few taps – right from the palm of your hand. Manage your bank accounts and credit cards seamlessly, transfer funds or make payments on the go, stay up to date on your transactions and important notifications via Push Notifications, access market insights and pursue your wealth goals, convert your big purchases into affordable instalments and more in just a few taps.
Citi Mobile® App. Banking that moves with you.
Live on the g. Bank on the g .
Banking is easy when you have the app that keeps up with you.
No matter where you are. Or how busy you get.
Stay on top of your wealth goals with ease. View, manage and gain insights on your wealth portfolio 24/7. Uncover your wealth opportunities now!Experience now >
Looking for a competitive foreign exchange rate? Enjoy shopping online and transferring funds overseas seamlessly with competitive rates and zero foreign exchange fees!Experience now >
Want to access wealth-growing opportunities at any time of the day? Build and diversify your investment portfolio in just a few taps.Experience now >
Trade on the go! Seize opportunities in the U.S., Singapore, and Hong Kong markets, all while enjoying competitive commission rates and benefitting from a suite of advanced trading features.Experience now >
Save, invest, insure, be rewarded and more with Citi Plus - Your all-in-one digital wealth solution on the Citi Mobile® App.Learn more >
Exclusively for Citigold and Citigold Private Client customers, you can now track your relationship journey with us, view benefits, and much more — all within the Citi Mobile® App.Experience now >
Credit card missing? Before reporting it lost/stolen, you can temporarily lock your card, to prevent any transaction on your card while you search for it.
Misplaced your card? You can now report loss of your credit or debit card via the Citi Mobile® App and have it blocked permanently.
Reset your credit or debit card PIN conveniently via the Citi Mobile® App.
Receive timely and secure updates and alerts on any transactions or account activities by enabling Push Notifications.
Find out more >
Authenticate your transactions on the registered device seamlessly and securely.
Your security is our priority
Learn how we protect your banking experience at Citi, and how you can protect yourself against identity theft and other security risks at the same time.
New to the Citi Mobile® App?
Simply set up your credentials in just a few taps and bank on the move;
Download the Citi Mobile® App
Open the app and register for login credentials
Login and manage your accounts securely
Citi Mobile® App. Banking that moves with you.
Download or log in to the
Citi Mobile® App now.
FAQs on Mobile Banking Services
What is Citi Mobile® Token? What are the benefits of Citi Mobile® Token? I lost my mobile phone. How do I disable Citi Mobile® Token? I have a new mobile device. How do I enable Citi Mobile® Token in my new device? I have entered my 6-digit Unlock Code incorrectly three times (or more). What can I do if I'm unable to proceed? Can I use the Citi Mobile® Token in my old mobile device after enabling Citi Mobile® Token in my new mobile device? When can I use the Citi Mobile® Token? How do I enable Citi Mobile® Token? Why do I need to create a 6-digit Unlock Code in order to use Citi Mobile® Token? Can I still use my Online Security Device or get One-Time PIN (OTP) via SMS after enabling Citi Mobile® Token? Why am I not able to see the option to use Online Security Device or an option to generate One-Time PIN (OTP) via SMS to authenticate my transaction in Citi Mobile® App? How do I use Citi Mobile® Token when performing transactions in the Citi Mobile® App on my Citi Mobile® Token enabled device? How do I use Citi Mobile® Token to generate a One-Time PIN (OTP) for banking transactions done on Citibank Online or online purchases that requires payment authorisation? I have enabled the Citi Mobile® Token on my mobile device. Am I able to use my Citi Mobile® Token to perform a transaction on another mobile device? How do I use the Citi Mobile® Token to perform “Transfers” in the Citi Mobile® App on my Citi Mobile® Token enabled device? How do I use Citi Mobile® Token to generate Transaction Authorisation Code (TAC) for Transaction Signing done via Citibank Online? I have enabled the Citi Mobile® Token on my mobile device. Am I able to use my Citi Mobile® Token to generate a Transaction Authorization Code (TAC) for Transaction Signing, on another mobile device? Can I use Citi Mobile® Token without Citi Mobile® App installed? I lost my mobile phone. How do I disable Citi Mobile® Token? Why is my One-Time PIN (OTP) authentication unsuccessful? I have entered the 6-digit unlock code incorrectly 3 times (or more) and I am not able to proceed further. I forgot my 6-digit Unlock Code, what do I do? What is Touch ID / Face ID? Which phone models are eligible for Touch ID / Face ID activation? How secure is Touch ID / Face ID? How to enable Touch ID / Face ID for Citi Mobile® App? How to disable Touch ID / Face ID for Citi Mobile® App? How long is my Touch ID / Face ID Sensor enrollment for Citi Mobile® App valid? I have 5 fingerprints and 2 face profile IDs stored in my phone. Do all have them have access to my Citibank account? Will Touch ID / Face ID sensor work when I am overseas? Will Touch ID / Face ID Sensor for Citi Mobile® App be disabled once I change my mobile number? Why was my Touch ID / Face ID Turned off? Which are the alerts that I will receive by way of Push Notifications? What are Push Notifications? How can I enable Push Notifications? If I enable Push Notifications, will I still receive SMS alerts? What happens if I disable my Push Notifications? Will I receive SMS notifications instead? I don’t want to receive all types of service and transaction- related alerts via Push Notification. Can I receive some alerts via Push Notification and some alerts via SMS? I have changed my mobile phone. Will I see my past Push Notifications on my new mobile phone? Why did I suddenly stop receiving Push Notifications? Where will I see the alerts that has been sent to my mobile phone via Push Notifications? Can I receive Citi Mobile® App Push Notifications on multiple devices? How do I download the Citi Mobile® App? What iOS/Android versions are compatible with the Citi Mobile® App? How secure are the transactions I make with this new interface? Why am I not seeing Citi Mobile® Snapshot on this new interface? Can I make purchases at Mastercard®/Visa acceptance merchants without activating my Credit or Debit card? Can I make ATM cash withdrawals without activating my Credit, Debit or ATM card? If my cards are locked, will my recurring bill payments be affected? For example, the auto-debiting of my Citibank Credit Card/ Ready Credit Account for monthly phone bills. After successfully activating my card, can I use it immediately? I recently changed my mobile number and have yet to update Citibank. Can I still activate my cards? If my card is locked, can I pay outstanding Citibank bills on my Citibank Credit Card/Ready Credit Account? If my Citibank Credit Card or Ready Credit ATM Card is locked, will I still be able to log in to Citibank Online? What online functions can I still access if my card is de-activated? What are Overseas Transactions? Which countries do not accept the EMV chip? Without enabling overseas use on my ATM/debit/credit card, will I be able to perform Overseas Transactions? How do enable/disable overseas use on my ATM/debit/credit card? Do I have to re-enable my ATM/debit/credit card for overseas use each time I travel? Can I limit overseas use on my debit/credit card to just ATM cash withdrawals and exclude debit/credit card transactions? If I replace my ATM/debit/credit card which has been enabled for overseas use, will overseas use remain enabled on my replacement card? Can I enable my ATM/debit/credit Card for overseas use even when I am already travelling? What happens if I don't receive an SMS confirmation after I have enabled my ATM/debit/credit card for overseas use? How do I view the daily currency update? What is ATM PIN reset? What is different about the Payments and Transfers (PNT) function? What has been changed on the main dashboard search function? How many transactions can I see at once? Can I delete my remembered User name? What is “Citi Mobile® App with enhanced security”? What will happen to my Citi Mobile® Token? What is the benefit of this enhanced security on my Citi Mobile® App? Do I need to register for “Citi Mobile® App with enhanced security” for both biometric authentication as well as password separately? Are the transactions that I perform on Citi Mobile App secure? What will happen if I do not want to register my app with enhanced security capabilities? Will I still be able to use my Citi Mobile® App? I prefer to log in with my Password rather than using biometric authentication. Will I still benefit from the enhanced security capabilities? If I use only Citibank Online to access my account details and perform transactions, will I be affected by the enhanced security capabilities on Citi Mobile® App? How do I ensure that I am successfully registered for enhanced security capabilities on my Citi Mobile® App? If I lose my mobile device, can I de-register myself from the enhanced security capabilities registered on that device? There was an error when I tried to register for enhanced security capabilities on my Citi Mobile® App. Will I still be able to register for the enhanced security capabilities? I did not receive any SMS OTP when I tried to update to the enhanced security authentication feature. What might be the issue? What will happen if I am overseas when I receive the enhanced security capabilities prompt? Can I still use my Citi Mobile® Token for my transactions while outside of Singapore? I already registered for enhanced security capabilities on my previous mobile device and have recently bought a new mobile device. Should I register for the enhanced security capabilities on my new mobile device? I registered for enhanced security capabilities on my Citi Mobile® App, but I recently re-installed the Citi Mobile® App. When I logged in again, I was prompted to register for the enhanced security capabilities. Is this expected? I registered for enhanced security capabilities on my Citi Mobile® App, but I recently cleared my device’s cache to free up some space. When I logged in again, I was prompted to register for the enhanced security capabilities. Is this expected? I recently changed my password. When I logged in, I was prompted to register for the enhanced security capabilities again. Is this expected? I am new to Citibank, and have just created the UserID and password through the Citi Mobile® App. How do I ensure I have the enhanced security capabilities?
Citi Mobile®App Terms and Conditions
All payments and transfers are subject to the Citibank Online User Agreement. Some or all of the services (including payments and transfers) that may be accessed through Citi Mobile or Citibank Online may not be available during our scheduled maintenance times. In the event of such unavailability, you may call our CitiPhone Banking at 6225 5225 or visit a Citibank branch to conduct your banking transactions. Citibank exercises no control and assumes no responsibility for any delay, misconnection, variation in response times and connectivity of any Internet Service Provider (whether local or overseas) through which access to Citi Mobile and/or Citibank Online is effected. Citibank full disclaimers, terms and conditions apply to individual products and banking services.
Deposit Insurance Scheme:
Singapore dollar deposits of non-bank depositors are insured by the Singapore Deposit Insurance Corporation, for up to S$75,000 in aggregate per depositor per Scheme member by law. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured. For more information, please visit www.sdic.org.sg.