Pricing Guide
Mastercard®, Visa & American Express®
Annual Membership Fees (inclusive of 9% GST)
Citibank Card Basic Supplementary Fee Waiver* Citi Cash Back+ Card S$196.20 S$98.10 1 year annual fee waiver for basic and all supplementary cards Citi Cash Back Card S$196.20 S$98.10 1 year annual fee waiver for basic and all supplementary cards Citibank Clear Card S$30.52 N.A 1 year annual fee waiver Citibank Clear Platinum Card S$163.50 S$87.20 1 year annual fee waiver for basic and all supplementary cards Citibank Personal Business Gold Visa Card S$163.50 N.A. 1 year annual fee waiver Citi Rewards Card S$196.20 S$98.10 1 year annual fee waiver for basic and all supplementary cards Citi PremierMiles Card S$196.20 Free 1 year annual fee waiver for basic and perpetual fee waiver for all supplementary cards Citi Prestige Card S$545.00 Free Strictly no Fee Waiver Citi Cash Back Platinum S$163.50 S$81.75 - Citi Clear Classic Card S$65.40 N.A. - Citi Gold Card S$163.50 S$87.20 - Citi Platinum Card S$163.50 S$87.20 - Citi Silver Card S$65.40 S$32.70 - Citibank Partner Card Basic Supplementary Fee Waiver* Citi M1 Platinum Visa Card S$196.20 S$98.10 1 year annual fee waiver for basic and all supplementary cards Citi SMRT Platinum Visa Card S$196.20 S$98.10 2 year annual fee waiver for basic and all supplementary cards Citi M1 Blue Card S$65.40 S$32.70 - Citi M1 Gold Card S$163.50 S$87.20 - Minimum Payment and Overlimit Amount – except for Citi Clear Card
Minimum Payment Amount
Overlimit Amount
The overlimit amount is specified in your statement of account and refers to the balance(including any unbilled balances) in excess of your combined credit limit and must be paid immediately. The overlimit amount is in addition to the minimum payment amount.
Minimum Payment - Citi Clear Card
Minimum Payment Amount
Overlimit Amount
The overlimit amount is specified in your statement of account and refers to the balance (including any unbilled balances) in excess of your credit limit and must be paid immediately. The overlimit amount is in addition to the minimum payment amount.
Cash Advance Charges
S$15 or 8% of amount withdrawn, whichever is greater.
Interest Charges for Card Transactions (including Cash Advance) - except for Citi Clear Card
The effective interest rate applicable on your account will be:
- The prevailing retail interest rate of 27.9% per annum and cash interest rate** of 27.9% per annum; or
- A promotional retail interest rate of 21.9% per annum and cash interest rate** of 21.9% per annum which may be extended based on the good conduct of your account. This rate will be effective after the next Statement billing date, following the payment due date. Notwithstanding the above, Citibank reserves the right to cancel/vary this promotional rate at any time (including if your account becomes delinquent); or
- A retail interest rate of 30.9% per annum and cash interest rate** of 30.9% per annum in the event your account is past due* in the current month. Citibank reserves the right to apply this interest rate. This rate will be effective after the next Statement billing date following the payment due date and your interest rate will revert to the prevailing product interest rate as soon as your account is no longer past due* in the current and last two months.
If the interest accrued on the outstanding balance is less than S$3, a minimum of S$3 will be charged.
* An account is considered past due if the minimum payment due is not received in full before the payment due date.
** Cash Interest Rate refers to the interest rate applied on outstanding debit balances from Cash advance, Cash advance fee, Quasi-cash transactions, Outstanding Balances pursuant to the Balance Transfer Program after the expiry of the promotional Tenure, and interest charges resulting from such transactions. The retail interest rate refers to the interest rate applied on all other outstanding balances.
If payment is not made in full by the payment due date, interest charges will be calculated on a daily basis on all transactions in both the current statement as well as next month's statement from the transaction date until the date full payment is received.
Interest Charges for Card Transactions (including Cash Advance) - Citi Clear Card
Effective Interest Rate 28% per annum If the interest accrued on the outstanding balance is less than S$3, a minimum of S$3 will be charged.
Late Payment Charge - except for Citi Clear Card
If the Minimum Payment Due is not received on or before the Payment Due Date, a Late Payment Charge of S$100 will be levied.
Late Payment Charge - Citi Clear Card
If the Minimum Payment Due is not received on or before the Payment Due Date, a Late Payment Charge of S$40 will be levied.
Transactions in Foreign Currencies and Transactions Processed Outside Singapore
- Foreign currency transactions
- Card transactions (including online and overseas transactions) effected in US dollars will be converted into Singapore dollars. Card transactions effected in foreign currencies other than US dollars will be converted to US dollars before being converted into Singapore dollars, except for Australian dollars on Visa cards which will be converted into Singapore dollars directly. The conversion will take place on the date on which the transaction is received and recorded by us ("posting date"). The currency conversion will be based on our prevailing foreign exchange rate or an exchange rate determined by Mastercard International or VISA depending on whether the conversion is done by us, Mastercard International or VISA.
- In addition, the card transaction will be subject to the following administrative fees on the converted Singapore dollar amount: an administrative fee of up to 3.25% if processed by Mastercard International or VISA or such other rate(s) as determined by us and notified to you.
- Dynamic Currency Conversion
- If your card transaction (including online and overseas transactions) is converted into Singapore dollars via dynamic currency conversion (a service offered at certain ATMs and merchants which allows a cardmember to convert a transaction denominated in a foreign currency to Singapore Dollars at the point of withdrawal/sale), you acknowledge that the process of conversion and the exchange rates applied will be determined by the relevant ATM operator, merchant or dynamic currency conversion service provider, as the case may be. You acknowledge that we do not determine whether a card transaction will be converted into Singapore dollars via dynamic currency conversion and, where your card transaction is for a retail purchase, you may have to check with the relevant merchant whether such conversion was done.
- In addition, the card transaction will be subject to an administrative fee of 1% levied by Mastercard International/VISA on the converted Singapore dollar amount if it is a Mastercard International/VISA transaction;
- Singapore Dollars transactions processed outside Singapore
If the Singapore Dollars card transaction (including online transactions) is effected:
- with a local merchant whose payments are processed through an overseas intermediary; or
- with a merchant who is registered as an overseas merchant regardless of its actual location,
such card transaction will be subject to an administrative fee of 1% on the transaction amount if the card transaction is processed by Mastercard International/VISA.
This charge will be charged on card transactions including but not limited to any Mastercard or VISA retail card transaction presented in foreign currency that you choose to pay in Singapore Dollars at point-of-sale via dynamic currency conversion or any online Mastercard or VISA retail card transaction in Singapore Dollars which was processed outside Singapore. You may have to check with the relevant merchant whether such transaction was processed outside Singapore.
Liability for Unauthorized Transactions
You are reminded to keep your Citibank credit card in a safe and secure place and not to disclose your PIN to any third party. If your credit card is lost, stolen or used by any third party or your PIN is disclosed to any third party, you should immediately notify Citibank. Your liability for unauthorized transactions on each credit card account is capped at $100 provided that Citibank is satisfied that you have (i) not been negligent, (ii) not acted fraudulently and (iii) immediately notified Citibank about the loss/theft/disclosure.
Repayment Grace Period
25 days from the date of the statement of account
Credit Limit
The credit limit shown is your combined credit limit effective across all the personal basic and supplementary cards held by you including your personal business card if any.
Overlimit Fee
S$40 will be charged on the card with highest balance on the statement billing date, if the total outstanding balance (including unbilled balance) of all credit card(s) exceeds customer’s combined credit limit on any day within the statement period.
The above does not apply to Citibank Business Card, Citibank Corporate Card, Citibank Purchasing Card and Citibank Travel Account.
Service Charge for Insufficient funds
Returned Check S$25 Rejected Direct Debit Authorisation S$25
Retrieval Fee
Requests for copies of sales drafts and statements are subject to the following charges:
Charge per copy Sales Draft: - current to 2 months S$5 - more than 2 months to 1 year S$15 Statement of Account: - current to 2 months Free - more than 2 months to 1 year S$15 - more than 1 year to 5 years S$30 - more than 5 years S$100
Payment Hierarchy
Citi Shall be entitled in Citi's reasonable discretion to apply and appropriate all payments received by Citi in such a manner or order of priority as Citi may deem fit, notwithstanding any specific appropriation of such sums by customer or any person making such payment.
Branch Service Fee
Service fee of S$10.90 (inclusive of 9% GST) will be charged (on a per account basis) for each payment made to Citi Credit Card account(s) over the counter at Citibank Branches.
Mastercard And Visa (Corporate/Business Cards)
Card Annual Fees (inclusive of 9% GST)
Citi Corporate Card S$163.50 per card. Citi Business Card S$163.50 per card. Citi Purchasing Card S$30.56 per card. Citi Travel Account S$30.56 per card.
Minimum Payment and Overlimit Amount
Citi Corporate Card (Sole Corporate Liability) Full payment of the current balance is required by the payment due date. - Citi Corporate Card (Joint & Several Liability, Cardmember Liability and Personal Liability)
- Citi Business Card
Minimum Payment Amount
Overlimit Amount
The overlimit amount is specified in your statement of account and refers to the balance (including any unbilled balances) in excess of your credit limit and must be paid immediately. The overlimit amount is in addition to the minimum payment amount.
Citi Purchasing Card and Citi Travel Account Full payment of the current balance is required by the payment due date.
Cash Advance Charges
- Citi Corporate Card (Joint & Several Liability, Cardmember Liability and Personal Liability)
- Citi Business Card
Cash advance fee per transaction is charged as follows:
S$15.00 or 8% of amount withdrawn, whichever is greater, plus interest charges calculated on a daily basis on the amount withdrawn from the date of the cash advance until the date payment is made in full.Citi Corporate Card (Sole Corporate Liability) Cash advance fee per transaction is charged as follows:
S$15.00 or 6% of amount withdrawn, whichever is greater, plus interest charges calculated on a daily basis on the amount withdrawn from the date of the cash advance until the date payment is made in full.Citi Purchasing Card and Citi Travel Account are not eligible for Cash Advance.
Interest Charges
- Citi Corporate Card (Joint & Several Liability, Cardmember Liability and Personal Liability)
- Citi Business Card
If payment of the current balance is not made in full by the payment due date, interest charges will be calculated on a daily basis at the retail interest rate* of 27.9% per annum and cash interest rate* of 27.9% per annum, on all transactions in both the current statement as well as next month's statement from the transaction date until the date full payment is received. Interest on the amounts shall accrue on a daily basis and shall be payable monthly, subject to a minimum interest charge of S$3.00 a month.
* Cash Interest Rate refers to the interest rate applied on outstanding debit balances from Cash advance, Cash advance fee, Quasi-cash transactions, Outstanding Balances pursuant to the Balance Transfer Program after the expiry of the promotional Tenure, and interest charges resulting from such transactions. The retail interest rate refers to the interest rate applied on all other outstanding balances.
Citi Corporate Card (Sole Corporate Liability) If payment of the current balance is not made in full by the payment due date, interest charges will be calculated on a daily basis at the retail interest rate* of 26.9% per annum and cash interest rate* of 26.9% per annum, on all transactions in both the current statement as well as next month's statement from the transaction date until the date full payment is received. Interest on the amounts shall accrue on a daily basis and shall be payable monthly, subject to a minimum interest charge of S$3.00 a month.
* Cash Interest Rate refers to the interest rate applied on outstanding debit balances from Cash advance, Cash advance fee, Quasi-cash transactions, Outstanding Balances pursuant to the Balance Transfer Program after the expiry of the promotional Tenure, and interest charges resulting from such transactions. The retail interest rate refers to the interest rate applied on all other outstanding balances.
Late Payment Charge
Citi Corporate Card and Citi Business Card If the Minimum Payment Due is not received on or before the Payment Due Date, a Late Payment Charge of S$100 will be levied. Citi Purchasing Card and Citi Travel Account If the Minimum Payment Due is not received on or before the Payment Due Date, a Late Payment Charge of 2% of the balance reflected in the previous month Master Statement of account plus a fixed rate of S$100 will be levied.
Transactions in Foreign Currencies and Transactions Processed Outside Singapore
- Foreign currency transactions
- Card transactions (including online and overseas transactions) effected in US dollars will be converted into Singapore dollars. Card transactions effected in foreign currencies other than US dollars will be converted to US dollars before being converted into Singapore dollars, except for Australian dollars on Visa cards which will be converted into Singapore dollars directly. The conversion will take place on the date on which the transaction is received and recorded by us ("posting date"). The currency conversion will be based on our prevailing foreign exchange rate or an exchange rate determined by Mastercard International or VISA depending on whether the conversion is done by us, Mastercard International or VISA.
- In addition, the card transaction will be subject to the following administrative fees on the converted Singapore dollar amount: an administrative fee of up to 3.25% if processed by Mastercard International or VISA or such other rate(s) as determined by us and notified to you.
- Dynamic Currency Conversion
- If your card transaction (including online and overseas transactions) is converted into Singapore dollars via dynamic currency conversion (a service offered at certain ATMs and merchants which allows a cardmember to convert a transaction denominated in a foreign currency to Singapore Dollars at the point of withdrawal/sale), you acknowledge that the process of conversion and the exchange rates applied will be determined by the relevant ATM operator, merchant or dynamic currency conversion service provider, as the case may be. You acknowledge that we do not determine whether a card transaction will be converted into Singapore dollars via dynamic currency conversion and, where your card transaction is for a retail purchase, you may have to check with the relevant merchant whether such conversion was done.
- In addition, the card transaction will be subject to an administrative fee of 1% levied by Mastercard International/VISA on the converted Singapore dollar amount if it is a Mastercard International/VISA transaction;.
- Singapore Dollars transactions processed outside Singapore
If the Singapore Dollars card transaction (including online transactions) is effected:- with a local merchant whose payments are processed through an overseas intermediary; or
- with a merchant who is registered as an overseas merchant regardless of its actual location,
These charges will be charged on card transactions including but not limited to any Mastercard or VISA retail card transaction presented in foreign currency that you choose to pay in Singapore Dollars at point-of-sale via dynamic currency conversion or any online Mastercard or VISA retail card transaction in Singapore Dollars which was processed outside Singapore. You may have to check with the relevant merchant whether such transaction was processed outside Singapore.
Liability for Unauthorized Transactions
You are reminded to keep your Citi credit card in a safe and secure place and not to disclose your PIN to any third party. If your credit card is lost, stolen or used by any third party or your PIN is disclosed to any third party, you should immediately notify Citi. Your liability for unauthorized transactions on each credit card account is capped at S$100 provided that Citi is satisfied that you have (i) not been negligent, (ii) not acted fraudulently and (iii) immediately notified Citi about the loss/theft/disclosure.
Repayment Grace Period
Citi Corporate Card (Sole Corporate Liability) 28 days from the date of the statement of account. Citi Corporate Card
(Joint & Several Liability, Cardmember Liability and
Personal Liability) and Citi Business Card25 days from the date of the statement of account Citi Purchasing Card and Citi Travel Account 21 days from the date of the statement of account
Credit Limit
Citi Corporate Card (Sole Corporate Liability and Joint & Several Liability) The credit limit of the employee nominated to receive the Corporate Card will be determined by the Company, subject to the Bank's approval. Citi Corporate Card (Cardmember Liability and Personal Liability) The credit limit of the employee nominated to receive the Corporate Card will be determined by the employee's monthly income, subject to the Bank's approval. Citi Business Card The employee's credit limit will be based on the boss's credit limit. Citi Purchasing Card and Citi Travel Account The credit limit of the product will be determined by the Company, subject to the Bank's approval.
Service Charge for Insufficient funds
Citi Corporate Card (Sole Corporate
Liability, Joint & Several Liability,
Cardmember Liability and Personal Liability)Returned Check: S$25.00
Rejected Direct Debit Authorisation: S$25.00
Citi Business Card Citi Purchasing Card Citi Travel Account
Retrieval Fee
Citi Corporate Card (Sole Corporate Liability, Joint & Several Liability, Cardmember Liability and Personal Liability) Requests for copies of sales drafts and statements are subject to the following charges:
Charge per copy Sales Draft: S$5.00 Statement of Account: Current to 2 months old Free Above 2 months to under 1 year S$15.00 1 year to 5 year S$30.00 Beyond 5 years S$100.00 Citi Business Card Citi Purchasing Card Citi Travel Account
Payment Hierarchy
Citi Shall be entitled in Citi's reasonable discretion to apply and appropriate all payments received by Citi in such a manner or order of priority as Citi may deem fit, notwithstanding any specific appropriation of such sums by customer or any person making such payment.
Branch Service Fee
Service fee of S$10.90 (inclusive of 9% GST) will be charged (on a per account basis) for each payment made to Citi Credit Card account(s) over the counter at Citibank Branches.
Mastercard and Visa (USD International Card)
Card Annual Fees (inclusive of 9% GST)
USD International Card US$163.50 (Basic)
US$87.20 (Basic)Account Payment You may pay your Card Account in the following ways:
- Direct Debit - You may arrange for your monthly Card Account bills to be settled by directly deducting from your Citibank savings/current account.
- Telegraphic Transfer - Payment can be cabled from any bank. Send your remittance with your name and Card Account Number to Citibank Singapore Ltd.
- Check and Draft Payments - All check payments should be in United States dollars, crossed and made payable to Citibank Singapore Ltd. Please write your Card Account Number on the back of your check. Send your check and payment coupon in the enclosed envelope. Checks and drafts drawn on banks outside of Singapore will be sent for clearing and given value when funds are received by us. All checks and drafts made in currencies other than United States dollars will be automatically converted to United States dollars at Citibank Singapore Ltd's prevailing exchange rate.
- Cash Payment - United States dollars cash payments will be accepted at our branches subject to a handling charge of 1% of the amount paid. Please do not send cash by post.
Minimum Payment Accounts that are not over the credit limit:
US$50 or 1% of the current balance plus interest charges (including interest/service charges for any recurring/instalment payments) plus late payment charge plus any overdue amounts; whichever is greater. If the current balance is less than US$50, the minimum payment amount shall be equivalent to the current balance.
Accounts that are over the credit limit:
US$50 or 1% of the current balance plus interest charges (including interest/service charges for any recurring/instalment payments) plus late payment charge plus any overdue amounts plus the amount in excess of the combined credit limit; whichever is greater. If the current balance is less than US$50, the minimum payment amount shall be equivalent to the current balance.
Interest-free Grace Period You have an interest-free, grace period of 20 days between the Statement Date and the Payment Due Date to make your payment.
Charges - Interest - If you do not pay your Current Balance in full by the Payment Due Date, you will be charged daily interest of 2% per month or a minimum of US$3 per month, whichever is greater on the total balance and on charges transacted after the Statement Date, all from the date of posting. For cash advances, interest charges are assessed from the date of the cash advance until the day we receive full payment.
- Cash Advance Service Fee - You will be charged a 3% service fee on the cash advance amount (or a minimum of US$10). Interest will also be levied from the date of your cash transaction to the day we receive full payment.
- Late Fees - If your payment is received after the Payment Due Date, late payment fee will be charged as follows:
-
Balance as of Previous Statement:
Charge
- Up to US$1,000.00
US$25.00
- More than US$1,000.00 and up to US$3,000.00
US$35.00
- More than US$3,000.00
US$40.00
- Dishonored Payments - A handling fee of US$25 will be charged if your check is returned or if your Direct Debit or Interbank GIRO is dishonored.
- Request for Sales Draft Copy - A fee of US$5 will be debited to your International Gold Card Account upon your request for a photocopy of the merchant sales draft.
Transactions in Currencies Other Than United States Dollars Card transactions effected in currencies other than United States dollars will be debited to your card account after conversion into United States dollars at an exchange rate determined by VISA. The conversion will take place on the date on which the transaction is posted to your card account and the exchange rate applied to the conversion is determined by VISA on such date. Accordingly, the exchange rate applied may be different from the rates which are in effect on the date on which such transaction is made.
All transactions in foreign currency are subject to an administrative fee of 2%, or such other rate as determined by us and notified to you.
Liability For Unauthorized Transactions You are reminded to keep your Citibank credit card in a safe and secure place and not to disclose your PIN to any third party. If your credit card is lost, stolen or used by any third party or your PIN is disclosed to any third party, you should immediately notify Citibank. Your liability for unauthorized transactions on each credit card account is capped at US$100 provided that Citibank is satisfied that you have (i) not been negligent, (ii) not acted fraudulently and (iii) immediately notified Citibank about the loss/theft/disclosure.
Payment Hierarchy
Citi Shall be entitled in Citi's reasonable discretion to apply and appropriate all payments received by Citi in such a manner or order of priority as Citi may deem fit, notwithstanding any specific appropriation of such sums by customer or any person making such payment.
The above pricing information guide is not intended to provide exhaustive information. You should refer to the applicable Cardmember's Agreement for the full terms and conditions.
Citibank Ready Credit
Annual Fee
S$120
Interest Charges
Daily interest is calculated by multiplying the effective interest rate per annum by daily outstanding debit balance over 365 days in a year. There is a minimum interest charge of $5 if you have any outstanding debit balance. Unless otherwise reflected in your statement or communicated by Citibank to you, the effective interest rate applicable on your account will be:
- The prevailing product interest rate of 22.95% per annum; or
- A promotional interest rate of 15.5% per annum which may be extended based on the good conduct of your account. This rate will be effective after the next Statement billing date following the payment due date. Notwithstanding the above, Citibank reserves the right to cancel/vary this promotional rate at any time (including if your account becomes delinquent); or
- An interest rate of 28.95% per annum will be applicable in the event your account is past due* in the current month. This rate will be effective after the next Statement billing date following the payment due date and will revert to the prevailing product interest rate as soon as your account is no longer past due* in the current and last two months.
*An account is considered past due if the minimum payment due is not received in full before the payment due date.
Minimum Payment
If the current balance on your Citi Ready Credit (“CRC”) account, including minimum payment due under any Citibank instalment loan programs (“CRC Outstanding Balance”) is less than S$50, the minimum payment amount shall be equivalent to the current CRC Outstanding Balance.
If the CRC Outstanding Balance is more than or equal to S$50, the minimum payment shall be the higher of:
- Sum of 1% of CRC outstanding balance plus minimum payment due under any Citibank instalment loan programs plus all other interest charges and late payment charges; or
- S$50
Any CRC Outstanding Balance due and unpaid in respect of earlier CRC statements shall be added to the minimum payment due and payable under any current CRC statement.
Overlimit Amount
The overlimit amount is specified in your statement of account and refers to the balance(including any unbilled balances) in excess of your credit limit and must be paid immediately. The overlimit amount is payable in addition to the minimum payment due on your CRC Outstanding Amount.
Late Payment Charge
If the Minimum Payment Due is not received on or before the Payment Due Date, a Late Payment Charge of S$120 will be levied.
Overlimit Fee
If the current balance on your account exceeds your credit limit, an overlimit fee of S$40 shall be charged to your account.
Returned Cheques
S$30 per cheque
Stop Payment
S$30 per cheque
Payment Hierarchy
Citi Shall be entitled in Citi's reasonable discretion to apply and appropriate all payments received by Citi in such a manner or order of priority as Citi may deem fit, notwithstanding any specific appropriation of such sums by customer or any person making such payment.
Branch Service Fee
Service fee of S$10.90 (inclusive of 9% GST) is charged (on a per account basis) for each payment made to Citi Credit Card account(s) over the counter at Citibank Branches.
FAQ SGD-dominated Cheque Processing Fee
Why is there a cheque processing fee being charged? When will this take effect?
In line with Singapore's Smart Nation initiative to enable more efficient and secure e-payment methods, Citibank will commence to charge customers who issue SGD-denominated cheques a processing fee. This will take effect from 1 November 2023.
Who will be responsible for paying the cheque processing fee?
The processing fee will be payable by Citibank Ready Credit/Power Cash/Ready Credit SmartCash/UltraCash customers who issue SGD-denominated cheques from their Citibank Ready Credit/Power Cash/Ready Credit SmartCash/UltraCash accounts.
Will I incur a processing fee if I deposit a cheque?
Customers who deposit a cheque into a Citibank account will not be charged. However, the bank reserves the right to review and revise the fee structure in the future.
What is the cheque processing fee I will incur for every cheque issued?
For Citibank Consumer Banking customers, you may refer to the Important Announcement section or the Citibank Pricing Guide on the Citibank Singapore website (https://www.citibank.com.sg/gcb/static/banking_info.htm?lid=SGENCBGGNFOTLBANKINGINFORMATION). Alternatively, you may also refer to your September 2023 Banking Statement.
For Citibank Ready Credit/Power Cash/ Ready Credit SmartCash/UltraCash customers, you may refer to Citibank Ready Credit under Banking Information > Banking Fees & Rates available on Citibank Singapore website (refer to link above).
Will the cheque processing fee be also applicable to issuers of USD-denominated cheques?
At the moment, Citibank is only charging a processing fee to customers who issue SGD-denominated cheques. However, the bank reserves the right to review and revise the fee structure in the future.
Will there be any waivers for certain groups of customers? For example, individuals facing difficulties transiting to alternative payment methods
The bank is offering a rebate on cheque processing fees incurred by customers aged 60 years and above who issue cheques denominated in SGD until end-2025. This rebate is not available to customers aged below 60 years. To set up your Internet banking access, you may refer to this link for a guide (https://www1.citibank.com.sg/personal-banking/online-services/mobile-banking/citi-mobile-app). If further assistance is required, you may call CitiPhone at 6225 5225 from 8am to 8pm.
What are the alternative payment methods available to me if I do not wish to incur a cheque processing fee?
With your Citibank Online Banking account, you can transfer funds or make payments securely via Citibank Online or via our Citi Mobile® App. Our payment and transfer functions include PayNow, Local and Overseas transfers, Cards and Bill payments and more.
If you do not have an existing Citibank Online Banking account, you can download the Citi Mobile® App and click on ‘New? Get started’ OR visit www.citibank.com.sg and click on ‘First Time User’ at the left side of the page to register. Refer to this link for more information. For further assistance, you may contact CitiPhone at 6225 5225 from 8am to 8pm.
You may also visit the branch to perform an over-the-counter alternative payment transfer.
Apart from the cheque processing fees, are there any other charges associated with the use of cheques?
Yes, there are other charges associated with the use of cheques. For Citibank Consumer Banking customers, you may refer to Citibank Pricing Guide (https://www.citibank.com.sg/gcb/static/banking_info.htm?lid=SGENCBGGNFOTLBANKINGINFORMATION) available on Citibank Singapore website.
For Citibank Ready Credit/Power Cash/ Ready Credit SmartCash/UltraCash customers, you may refer to Citibank Ready Credit under Banking Information > Banking Fees & Rates available on Citibank Singapore website (refer to link above). For cheques drawn on your Citibank Ready Credit Account/Power Cash/Ready Credit SmartCash/UltraCash Account, do note that the cheque processing fee is subject to daily interest at the prevailing interest rate of your Citibank Ready Credit/Power Cash/ Ready Credit SmartCash/UltraCash Account. The prevailing interest rate can be found at the back of your monthly statement of account.
Citibank Ready Credit SmartCash
Annual Fee
S$90
Interest Charge
Daily interest is calculated by multiplying the effective interest rate per annum by daily outstanding debit balance over 365 days in a year. There is a minimum interest charge of $5 if you have any outstanding debit balance. The effective interest rate applicable on your account will be the prevailing product interest rate of 1.746% per month (20.95% per annum).
Minimum Payment
If the current balance on your Citi Ready Credit SmartCash (“CRCS”) account, including minimum payment due under any Citibank instalment loan programs (“CRCS Outstanding Balance”) is less than S$50, the minimum payment amount shall be equivalent to the current CRCS Outstanding Balance.
If the CRCS Outstanding Balance is more than or equal to S$50, the minimum payment shall be the higher of:
- Sum of 1% of CRCS outstanding balance plus minimum payment due under any Citibank instalment loan programs plus all other interest charges and late payment charges; or
- S$50
Any CRCS Outstanding Balance due and unpaid in respect of earlier CRCS statements shall be added to the minimum payment due and payable under any current CRCS statement.
Overlimit Amount
The overlimit amount is specified in your statement of account and refers to the balance(including any unbilled balances) in excess of your credit limit and must be paid immediately. The overlimit amount is payable in addition to the minimum payment due on your CRCS Outstanding Amount.
Late Payment Charge
If the Minimum Payment Due is not received on or before the Payment Due Date, a Late Payment Charge of S$60 will be levied.
Overlimit Fee
If the current balance on your account exceeds your credit limit, an overlimit fee of S$40 shall be charged to your account.
Returned Cheques
S$30 per cheque
Stop Payment
S$30 per cheque
Payment Hierarchy
Citi Shall be entitled in Citi's reasonable discretion to apply and appropriate all payments received by Citi in such a manner or order of priority as Citi may deem fit, notwithstanding any specific appropriation of such sums by customer or any person making such payment.
Branch Service Fee
Service fee of S$10.90 (inclusive of 9% GST) is charged (on a per account basis) for each payment made to Citi Credit Card account(s) over the counter at Citibank Branches.
FAQ SGD-dominated Cheque Processing Fee
Why is there a cheque processing fee being charged? When will this take effect?
In line with Singapore's Smart Nation initiative to enable more efficient and secure e-payment methods, Citibank will commence to charge customers who issue SGD-denominated cheques a processing fee. This will take effect from 1 November 2023.
Who will be responsible for paying the cheque processing fee?
The processing fee will be payable by Citibank Ready Credit SmartCash customers who issue SGD-denominated cheques from their Citibank Ready Credit SmartCash accounts.
Will I incur a processing fee if I deposit a cheque?
Customers who deposit a cheque into a Citibank account will not be charged. However, the bank reserves the right to review and revise the fee structure in the future.
What is the cheque processing fee I will incur for every cheque issued?
For Citibank Consumer Banking customers, you may refer to the Important Announcement section or the Citibank Pricing Guide on the Citibank Singapore website (https://www.citibank.com.sg/gcb/static/banking_info.htm?lid=SGENCBGGNFOTLBANKINGINFORMATION). Alternatively, you may also refer to your September 2023 Banking Statement.
For Citibank Ready Credit SmartCash customers, you may refer to Citibank Ready Credit SmartCash under Banking Information > Banking Fees & Rates available on Citibank Singapore website (refer to link above).
Will there be any waivers for certain groups of customers? For example, individuals facing difficulties transiting to alternative payment methods
The bank is currently offering a rebate on cheque processing fees incurred by customers aged 60 years and above who issue cheques denominated in SGD. This rebate is not available to customers aged below 60 years. To set up your Internet banking access, you may refer to this link for a guide (https://www1.citibank.com.sg/personal-banking/online-services/mobile-banking/citi-mobile-app). If further assistance is required, you may call CitiPhone at 6225 5225 from 8am to 8pm.
What are the alternative payment methods available to me if I do not wish to incur a cheque processing fee?
With your Citibank Online Banking account, you can transfer funds or make payments securely via Citibank Online or via our Citi Mobile® App. Our payment and transfer functions include PayNow, Local and Overseas transfers, Cards and Bill payments and more.
If you do not have an existing Citibank Online Banking account, you can download the Citi Mobile® App and click on ‘New? Get started’ OR visit www.citibank.com.sg and click on ‘First Time User’ at the left side of the page to register. Refer to this link for more information. For further assistance, you may contact CitiPhone at 6225 5225 from 8am to 8pm.
Apart from the cheque processing fees, are there any other charges associated with the use of cheques?
Yes, there are other charges associated with the use of cheques. For Citibank Consumer Banking customers, you may refer to Citibank Pricing Guide (https://www.citibank.com.sg/gcb/static/banking_info.htm?lid=SGENCBGGNFOTLBANKINGINFORMATION) available on Citibank Singapore website.
For Citibank Ready Credit SmartCash customers, you may refer to Citibank Ready Credit SmartCash under Banking Information > Banking Fees & Rates available on Citibank Singapore website (refer to link above). For cheques drawn on your Citibank Ready Credit SmartCash Account, do note that the cheque processing fee is subject to daily interest at the prevailing interest rate of your Citibank Ready Credit SmartCash Account. The prevailing interest rate can be found at the back of your monthly statement of account.