Frequently Asked Questions on Citi Plus
General
General
What can I enjoy as a Citi Plus customer?
Account Opening
Account Opening
Who is eligible to open a Citi Interest Booster account?
How will I know my application status? When will the banking account be ready for use?
Existing Customer
Existing Customer
If I already have Citibank banking accounts, can I convert to Citi Plus?
Citi Interest Booster Account
Citi Interest Booster Account
What is Citi Interest Booster Account?
How can I boost my interest rate?
What missions can I complete to boost my interest rate?
How can I earn up to 4.0% p.a. interest rate with the Citi Interest Booster Account?
Will I receive the bonus interest rate earned this month with my current month’s account balance?
When will I receive the interest earned?
Citi Plus Debit Mastercard®
Citi Plus Debit Mastercard®
How can I apply for the Citi Plus Debit Mastercard®?
How can I activate my Citi Plus Debit Mastercard®?
How can I get an ATM PIN for my debit card?
Is there any deadline for activating the debit card and setting up ATM PIN?
Invest
Invest
What type of stock services can I enjoy?
Can I place a investment fund order via the Citi Mobile® App anytime?
What investment fund transactions can I perform with the Citi Mobile® App?
What is the minimum investment fund subscription amount in Citi Mobile® App?
What do I need in order to use Citibank eFX?
What is Wealth Smart?
What is Wealth Digest?
What is Money Goals?
Insurance
Insurance
How do I view my insurance plan once I have purchased it?
Useful Information
Useful Information
What are your fees and charges?
I’ve lost my debit card/credit card. What should I do?
Where can I find product terms and conditions?
How can I update my account information after the account is successfully opened?
I have a query relating to my banking account. Who can I reach out to?
Important Notice
Important information on the use of Citibank Singapore Global Consumer Banking Terms and Conditions and Customer Confirmation and Declaration
By signing up with Citi Plus, I understand that my banking needs will be managed digitally.
^Click here for Citi Plus New-to-Bank Welcome Programme 2024 Terms and Conditions
Disclaimers
Contents on this webpage are for general information only, and should not be relied upon as advice. The information provided does not have regard to any individual’s investment objectives, financial situation or particular needs. This webpage and its contents are not an offer nor solicitation to purchase, nor endorsement or recommendation of, any products or services by Citibank Singapore Limited, its related entities and their respective directors, agents and employees (together "Citigroup").
Important Insurance Disclaimers
The insurance plans are underwritten by AIA Singapore Private Limited (Reg. No. 201106386R) (""AIA"") and distributed by Citibank Singapore Limited. All insurance applications are subject to AIA’s underwriting and acceptance. This is only general product information provided and is not a contract of insurance. The information provided must be read with, and is subject to, all the terms and conditions and exclusions contained in the policy contract. Protected up to specified limits by SDIC. Please refer to full disclosures applicable to relevant product(s) and/or service(s).
Deposit Insurance Scheme
Singapore dollar deposits of non-bank depositors are insured by the Singapore Deposit Insurance Corporation, for up to S$100,000 in aggregate per depositor per Scheme member by law. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured. For more information, please visit www.sdic.org.sg.
Important Investments Disclaimers
Investment products are not bank deposits or obligations of or guaranteed by Citibank Singapore Limited, Citigroup, Inc or any of their affiliates or subsidiaries unless specifically stated. Investment products are subject to investment risks, including the possible loss of the principal amount invested. Past performance is not indicative of future results, prices can go up or down. Investors investing in investment and/or treasury products denominated in non-local currency should be aware of the risks of exchange rate fluctuations that may cause a loss of principal when foreign currency is converted back to the investors' home currency. Interested investors should seek the advice of their financial advisors, as appropriate. In the event that the investor choose not to seek advice from a financial advisor, the investor should carefully consider whether securities investments are suitable in light of the investor’s investment objectives, financial means and risk profile.
Citibank is not recommending the Citibank Brokerage Account or giving any advice in relation to customers' securities investments. Customers will take complete responsibility for any losses resulting from their trading strategy.
Investment Funds listed on Citibank Online or the Citi Mobile® App do not take in to account the investment objectives or financial situation of any particular person. Investors should read the relevant prospectus / offer documents (which are available upon request at branches of Citibank Singapore Limited) before investing in any Investment Funds. All applications for Investment Funds are subject to Terms and Conditions specific and must be made on the application forms accompanying the prospectus or otherwise prescribed by the issuer.
Investment products are not deposits, are not subject to the provision of the Deposit Insurance Act and Policy Owners' Protection Schemes Act of Singapore and are not eligible for Deposit Insurance Coverage under the Deposit Insurance Scheme.
Investment products are not available to U.S. persons and may not be available in all jurisdictions.
The information on this webpage does not constitute the distribution of any information or the making of any offer of solicitation by anyone in any jurisdiction in which such distribution or offer is not authorised or to any person to whom it is unlawful to distribute such document or to make any offer or solicitation.
Disclaimer
The promotions, products and services mentioned are not offered to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, The Isle of Man, the UK, Brazil, New Zealand, Jamaica, Ecuador or Sri Lanka. The information herein is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the promotions, products and services mentioned herein to such individuals.
Citibank full disclaimers, terms and conditions apply to individual products and banking services.
This advertisement has not been reviewed by the Monetary Authority of Singapore.
Citibank is currently located at 5 Changi Business Park Crescent, Singapore 486027.