SGFinDex, which stands for Singapore Financial Data Exchange, is a joint initiative by the Monetary Authority of Singapore (MAS) and the Smart Nation and Digital Government Group (SNDGG), with the support of the Ministry of Manpower (MOM). It is built on Singapore's National Digital Identity (Singpass), and developed by the public sector in collaboration with The Association of Banks in Singapore and 7 participating banks.

With SGFinDex, individuals can use their Singpass to retrieve their personal financial information (such as deposits, credit cards, loans, and investments) from the participating banks and their financial information (such as HDB loans and CPF balances) from the relevant government agencies.

Yes. The details are available at: 
https://www.mas.gov.sg/development/fintech/sgfindex

Customers who use Singpass and have accounts with any of the 7 participating banks: Citi, DBS / POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank, and UOB can use SGFinDex. Customers may also view their data from the Ministry of Manpower’s portal, MyMoneySense (https://www.mymoneysense.gov.sg)

Singpass is the national digital identity that enables users to access online services from the Government and private sectors easily and securely. The Singpass authentication system verifies the identity of the user before allowing personal financial data to be retrieved through SGFinDex.

One possible reason could be that your identification number (such as FIN) is not updated with the respective bank (including Citi). In such a scenario, please ensure your identification number is updated with the bank before using SGFinDex service.

Data will be shared through SGFinDex only with customer consent and Singpass authentication.

If you encounter an error that states “XXXX. Please contact originating bank”, there is a possibility that the data cannot be retrieved from the respective bank due to some technical issue. Please try after sometime or contact the respective bank whose balance you are trying to retrieve/ refresh.

You can use MyMoneySense (https://www.mymoneysense.gov.sg) or the participating banks’ applications/websites to authorise your banks to release data via SGFinDex.

Data displayed is not updated in real time. Balance displayed is previous month's statement balances.

No. If you are identified as an AI or opted in to be an AI with a bank (e.g. Bank A), Bank A will not provide your data (including accounts where you are a joint account holder) through SGFinDex. As a result, your data kept with Bank A cannot be retrieved.