How do I download the Citi Mobile® App?
What iOS/Android versions are compatible with the Citi Mobile® App?
How secure are the transactions I make with this new interface?
Why am I not seeing Citi Mobile® Snapshot on this new interface?
Can I make purchases at Mastercard®/Visa acceptance merchants without activating my Credit or Debit card?
Can I make ATM cash withdrawals without activating my Credit, Debit or ATM card?
If my cards are locked, will my recurring bill payments be affected? For example, the auto-debiting of my Citibank Credit Card/ Ready Credit Account for monthly phone bills.
After successfully activating my card, can I use it immediately?
I recently changed my mobile number and have yet to update Citibank. Can I still activate my cards?
If my card is locked, can I pay outstanding Citibank bills on my Citibank Credit Card/Ready Credit Account?
If my Citibank Credit Card or Ready Credit ATM Card is locked, will I still be able to log in to Citibank Online? What online functions can I still access if my card is de-activated?
What are Overseas Transactions?
Which countries do not accept the EMV chip?
Without enabling overseas use on my ATM/debit/credit card, will I be able to perform Overseas Transactions?
How do enable/disable overseas use on my ATM/debit/credit card?
Do I have to re-enable my ATM/debit/credit card for overseas use each time I travel?
Can I limit overseas use on my debit/credit card to just ATM cash withdrawals and exclude debit/credit card transactions?
If I replace my ATM/debit/credit card which has been enabled for overseas use, will overseas use remain enabled on my replacement card?
Can I enable my ATM/debit/credit Card for overseas use even when I am already travelling?
What happens if I don't receive an SMS confirmation after I have enabled my ATM/debit/credit card for overseas use?
How do I view the daily currency update?
What is ATM PIN reset?
What is different about the Payments and Transfers (PNT) function?
What has been changed on the main dashboard search function?
How many transactions can I see at once?
Can I delete my remembered User name?